🔒 Privacy Policy — That Cleaning Company
Last updated: 17/02/2026
At That Cleaning Company, your privacy matters. We are committed to handling your personal information with transparency, care, and professionalism. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
📘 Information We Collect
📝 Information you provide directly - Name, email address, phone number, and address - Details submitted through our contact or quotation forms - Information provided when booking a service - Any communication you send to us (emails, messages, enquiries)
💻 Information collected automatically - IP address - Browser type and device information - Pages visited and time spent on the site - Cookies and tracking technologies (see Section 6)
🔗 Information from third parties - Payment processors - Analytics and advertising platforms - Service partners supporting our operations
⚙️ How We Use Your Information - Deliver and manage our cleaning services - Respond to enquiries and provide customer support - Prepare quotations and process bookings - Improve website performance and user experience - Send service updates or marketing communications (only with your consent) - Maintain security and prevent fraud
📜 Legal Basis for Processing (UK GDPR) - Consent — when you opt in to marketing or submit information voluntarily - Contractual necessity — to deliver services you request - Legitimate interests — improving our services and website - Legal obligation — where required by law
🤝 How We Share Your Information We do not sell your personal data. We may share information with: - Trusted service providers (hosting, payment processors, analytics tools) - Professional advisers (accountants, legal consultants) - Regulatory authorities when legally required
🗄️ Data Retention We keep your data only as long as necessary to: - Provide our services - Meet legal, accounting, or reporting obligations When no longer required, data is securely deleted or anonymised.
🍪 Cookies & Tracking Technologies Our website uses cookies to: - Improve functionality - Analyse traffic - Personalise your browsing experience You can disable cookies in your browser settings, though some features may not work correctly without them.
🛡️ Your Rights (UK GDPR) You have the right to: - Access your personal data - Request corrections - Request deletion - Object to or restrict processing - Withdraw consent - Request data portability To exercise these rights, contact us using the details below.
🔐 Data Security We use strong technical and organisational measures to protect your data from: - Unauthorised access - Loss or misuse - Alteration or disclosure We continuously review and enhance our security practices.
🌐 External Links Our website may contain links to third‑party sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.
📞 Contact Us For questions about this Privacy Policy.